Task-Boundary Mode How task-instance boundaries are drawn from the event stream. Applies to every Task SoP, Step SoP, and Variants view.
8
Processes Identified
4
Total Hours Observed
17
Analysts
8 / 8
High/Very High Automation Ease

Step Details

Step Events Cases Analysts Avg Time (s) Total Hours Ease Automatability Time Rank SOP
Intake 2,753 465 8 2.2 1.7 High RPA High View SOP →
Assessment 2,656 793 16 0.9 0.7 Very High Integration Medium View SOP →
Case Advancement 1,637 378 14 1.1 0.5 Very High RPA Medium View SOP →
Narrative 2,211 550 15 0.6 0.3 Very High RPA Medium View SOP →
Triage 1,793 384 8 0.6 0.3 Very High RPA Medium View SOP →
Case Review 617 198 12 0.5 0.1 Very High Integration Low View SOP →
Submission 960 340 15 0.0 0.0 Very High Integration Low View SOP →
Document Management 975 419 15 0.0 0.0 Very High RPA Low View SOP →

Time Distribution Across Processes

Proportion of total observed handling time by PV stage.