Task-Boundary Mode
How task-instance boundaries are drawn from the event stream. Applies to every Task SoP, Step SoP, and Variants view.
Rework
Detects cross-application round-trip patterns where analysts leave Veeva Safety, perform work in another app, and return — surfacing hidden swivel-chair waste.
652
Annual Savings (17 users)
38,324
Projected at 1,000 Users (hrs/yr)
4
Findings Surfaced
58%
Work Outside System of Record
4
Surfaced
0
Accepted
0
Remediating
0
Remediated
Findings
Opportunity
Surfaced
Acrobat-Word Narrative Drafting Loop
Users switch between Acrobat and Word every 8-11s during narrative drafting, generating 427 rapid transitions across 104 cases in the pilot. This copy-paste-verify loop between source PDFs and Word narratives is a prime candidate for an integrated na...
Opportunity
Surfaced
Cross-App Translation Verification Loop
Users on 'View Localized Cases' in Phobos switch to Veeva Safety to verify data and return, averaging 1 round-trips per case. 134 total Phobos->Veeva->Phobos round-trips detected across 114 cases, with avg 5671.8s spent in Veeva per trip.
Opportunity
Surfaced
Phobos-to-Veeva Context Switching
'View Processing Queue' in Phobos remains open for avg 149 min (median 22 min, max 3661 min) as a background session while users perform actual work in Veeva Safety, Word, and other apps. 64 such background sessions detected across 56 cases.
Opportunity
Surfaced
MedDRA Lookup Loop
Users leave Veeva Safety to look up MedDRA codes in external tools (MEDDRABROWSERWIN, tools.meddra.org), then return. 28 round-trips detected across 16 cases, with avg 0.0s per MedDRA lookup. Integrating MedDRA search within Veeva would eliminate the...