Task-Boundary Mode
How task-instance boundaries are drawn from the event stream. Applies to every Task SoP, Step SoP, and Variants view.
Automation
Mines repetitive, deterministic click sequences that can be automated via RPA, macros, or system integration.
160
Annual Savings (17 users)
9,406
Projected at 1,000 Users (hrs/yr)
4
Findings Surfaced
4
Surfaced
0
Accepted
0
Remediating
0
Remediated
Findings
Opportunity
Surfaced
Veeva-Phobos Synchronous Handshake
After completing an action in Veeva Safety, users manually switch to Phobos to click Advance/Proceed. Found 193 such sequences across 162 cases and 7 users with an avg gap of 30.7s. This deterministic handshake is a prime RPA candidate.
Opportunity
Surfaced
Delete-Confirm Loop
Users perform rapid Delete Item -> Continue Workflow loops, with up to 25 deletions per case in 5.0 minutes. 289 such loops detected across 86 cases. A bulk-delete UX or single-confirmation pattern would eliminate this.
Opportunity
Surfaced
SharePoint-Excel Tracking Loop
Users ping-pong between SharePoint ('Essential Processing Tools') and Excel Online for case tracking. 0 transitions detected with Nones avg gap. This context-switching overhead can be eliminated with an integrated tracking solution.
Opportunity
Surfaced
Fragmented Triage / Bulk Processing
Users switch cases every 14.7 events on average, indicating highly fragmented processing. 2424 case switches detected during the pilot across 16 users. Each switch incurs cognitive overhead and application reload time.