MedDRA Lookup Loop
Opportunity Lifecycle
★ Savings Opportunity
Description & Data Evidence
Users leave Veeva Safety to look up MedDRA codes in external tools (MEDDRABROWSERWIN, tools.meddra.org), then return. 28 round-trips detected across 16 cases, with avg 0.0s per MedDRA lookup. Integrating MedDRA search within Veeva would eliminate these context switches.
Self-Evaluation Scores
The platform grades each finding on four dimensions (1–5 scale). Low scores flag findings that need more data or clearer remediation before acceptance.
Key Findings
- 28 Veeva->MedDRA->Veeva round-trips across 16 cases
- Avg MedDRA lookup dwell: 0.0s (median 0.0s)
- 0.0 hours spent in MedDRA tools during pilot
- 4 users affected
Case Evidence
Specific case IDs pulled from the pilot data where this pattern is most pronounced. In production, clicking a case opens its full event timeline.
| Case ID | Signal | Context |
|---|---|---|
2353948 |
208 events | MedDRA lookups with Veeva activity |
2349955 |
180 events | MedDRA lookups with Veeva activity |
2317182 |
180 events | MedDRA lookups with Veeva activity |
2355714 |
170 events | MedDRA lookups with Veeva activity |
2326107 |
161 events | MedDRA lookups with Veeva activity |
Validation Questions
0 of 3 answeredRemediation Ideas
- Embed MedDRA search/autocomplete directly within Veeva Safety forms
- AI-assisted MedDRA coding suggestions based on narrative text
- Cache frequently used MedDRA terms per therapeutic area
- Inline MedDRA hierarchy browser in adverse event entry screens
Implementation Roadmap
- Target system API access
- Integration architecture review
- Cross-team validation
How Risk-Adjusted Savings Is Calculated
The risk-adjusted number is the annual savings multiplied by a composite factor of four independent dimensions. Each dimension is rated High (1.0×), Medium (0.8×), or Low (0.5×). See full methodology.