Task-Boundary Mode
How task-instance boundaries are drawn from the event stream. Applies to every Task SoP, Step SoP, and Variants view.
Analyst 10
Behavioral profile based on 12 active days of monitoring
85
Cases Handled
7.1 per day
0.2
Avg Handling Time (min)
13th percentile
69%
Swivel-Chair Rate
91
gpteal Sessions
16 cases assisted
Standardization Score: 6%
How similar this analyst's activity patterns are to the team median. Higher = more standard process adherence.
Application Usage Breakdown
Most Common Activity Sequences
| # | Sequence | Frequency |
|---|---|---|
| 1 | View Localized Cases -> Phobos Activity |
279 |
| 2 | Phobos Activity -> View Localized Cases |
275 |
| 3 | View Localized Cases -> Filter Cases |
56 |
| 4 | Filter Cases -> View Localized Cases |
51 |
| 5 | Select Narrative -> Show More Details |
39 |