Task-Boundary Mode
How task-instance boundaries are drawn from the event stream. Applies to every Task SoP, Step SoP, and Variants view.
Analyst 03
Behavioral profile based on 13 active days of monitoring
125
Cases Handled
9.6 per day
0.9
Avg Handling Time (min)
87th percentile
33%
Swivel-Chair Rate
4
gpteal Sessions
2 cases assisted
Standardization Score: 55%
How similar this analyst's activity patterns are to the team median. Higher = more standard process adherence.
Application Usage Breakdown
Most Common Activity Sequences
| # | Sequence | Frequency |
|---|---|---|
| 1 | Open Narrative Section -> Open Narrative Document |
87 |
| 2 | Open Narrative Section -> Show More Details |
78 |
| 3 | Phobos Activity -> View Processing Queue |
54 |
| 4 | View Processing Queue -> Phobos Activity |
51 |
| 5 | Select Not Applicable -> Select Rechallenge Not Applicable |
50 |