AI-Assisted MedDRA Coding
Opportunity Lifecycle
Automation Readiness Score
Description & Data Evidence
MedDRA browser lookups (54 events) occur outside Veeva during case processing. Users switch to desktop MEDDRABROWSERWIN or tools.meddra.org to search for terms, then return to Veeva to enter codes. An in-Veeva AI-powered term suggestion could eliminate this swivel-chair pattern.
Self-Evaluation Scores
The platform grades each finding on four dimensions (1–5 scale). Low scores flag findings that need more data or clearer remediation before acceptance.
Key Findings
- Total MedDRA lookup events: 54
- Total hours spent in MedDRA tools (pilot): 0.00 hrs
- Lookups happen outside Veeva = classic swivel-chair pattern
- Could be replaced by AI-powered in-Veeva term suggestion
Case Evidence
Specific case IDs pulled from the pilot data where this pattern is most pronounced. In production, clicking a case opens its full event timeline.
| Case ID | Signal | Context |
|---|---|---|
2353948 |
208 events | MedDRA lookups with Veeva activity |
2349955 |
180 events | MedDRA lookups with Veeva activity |
2317182 |
180 events | MedDRA lookups with Veeva activity |
2355714 |
170 events | MedDRA lookups with Veeva activity |
2326107 |
161 events | MedDRA lookups with Veeva activity |
Validation Questions
0 of 3 answeredRemediation Ideas
- Integrate AI-powered MedDRA term suggestion directly in Veeva Safety
- Use NLP to auto-suggest MedDRA preferred terms from adverse event descriptions
- Provide ranked term suggestions with confidence scores
- Train on historical coding decisions for organization-specific patterns
Implementation Roadmap
- Model selection + procurement
- Regulatory validation plan
- Human-in-loop workflow design
How Risk-Adjusted Savings Is Calculated
The risk-adjusted number is the annual savings multiplied by a composite factor of four independent dimensions. Each dimension is rated High (1.0×), Medium (0.8×), or Low (0.5×). See full methodology.